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Related: Editorials & Other Articles, Issue Forums, Alliance Forums, Region Forums'It's a shambles': DOGE cuts bring chaos, long waits at Social Security for seniors
When Veronica Sanchez called a Social Security hotline Thursday, she waited two hours before her call was abruptly disconnected.
On Friday, she was on hold for six hours and still did not get through to anyone.
"I'm gonna have to take time out of my work to stand in line and hopefully get this resolved," the 52-year-old medical practice manager in Canoga Park said Monday before calling one more time.
For Sanchez, the stakes are high: If she does not obtain a medical letter from the agency by April 15, her parents, who are on a fixed income, risk losing about $2,500 a month in medical care. They would no longer receive insulin medication for their diabetes, she said, and could lose their daily visit from a nurse.
https://www.yahoo.com/news/shambles-doge-cuts-bring-chaos-100033401.html

MichMan
(14,922 posts)Was on hold for maybe 15 minutes and it was taken care of without any issues.
dalton99a
(88,256 posts)B.See
(5,195 posts)Last edited Thu Apr 10, 2025, 01:59 AM - Edit history (1)
would vary depending on the population and demographics of the area they serve. The occasional instance of shorter wait times does not give lie to the validity of reports of hours spent waiting to reach a live person. Especially if the main number is called. I'd personally experienced that myself, calling on behalf of another. and that was before Trump's and Musk's DOdGE further fkd everything up.
Making America "great" again??? For whom???