Scammers in China Are Using AI-Generated Images to Get Refunds

[usonian]

https://www.wired.com/story/scammers-in-china-are-using-ai-generated-images-to-get-refunds/

From dead crabs to shredded bed sheets, fraudsters are using fake photos and videos to get their money back from ecommerce sites.

Classy example:

The merchants reported that there are a few product categories where AI-generated damage photos are being abused the most: fresh groceries, low-cost beauty products, and fragile items like ceramic cups. Sellers often don’t ask customers to return these goods before issuing a refund, making them more prone to return scams.

In November, a merchant who sells live crabs on Douyin, the Chinese version of TikTok, received a photo from a customer that made it look like most of the crabs she bought arrived already dead, while two others had escaped. The buyer even sent videos showing the dead crabs being poked by a human finger. But something was off.

“My family has farmed crabs for over 30 years. We’ve never seen a dead crab whose legs are pointing up,” Gao Jing, the seller, said in a video she later posted on Douyin. But what ultimately gave away the con was the sexes of the crabs. There were two males and four females in the first video, while the second clip had three males and three females. One of them also had nine instead of eight legs.

Gao later reported the fraud to the police, who determined the videos were indeed fabricated and detained the buyer for eight days, according to a police notice Gao shared online. The case drew widespread attention on Chinese social media, in part because it was the first known AI refund scam of its kind to trigger a regulatory response.

Coming soon: ?????