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bif

(24,142 posts)
Wed Jun 10, 2020, 11:42 AM Jun 2020

Need help with a printer

It's a Canon Pixma MP620. It's been great for something like 8 years. Now the yellow won't print. I've done a deep cleaning and nothing seems to work. Canon doesn't offer technical support because it's too old. Any suggestions?

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Need help with a printer (Original Post) bif Jun 2020 OP
Printers are dirt cheap these day. If, after doing the print nozzle dance and... TreasonousBastard Jun 2020 #1
+1 - 8 years is a LONG time in printer years... cayugafalls Jun 2020 #2
Ink jet CloudWatcher Jun 2020 #3
One head cleaning may not be enough dreamland Jun 2020 #4
Agreed--multiple head cleanings may be needed. lastlib Jun 2020 #5
I go with the PoindexterOglethorpe Jun 2020 #6
I've tried a couple of cartridges bif Jun 2020 #7
I ended up buying a new Canon printer at Staples. bif Jun 2020 #8

TreasonousBastard

(43,049 posts)
1. Printers are dirt cheap these day. If, after doing the print nozzle dance and...
Wed Jun 10, 2020, 11:56 AM
Jun 2020

reinstalling the driver it still doesn't print right-- there's the landfill.

CloudWatcher

(1,930 posts)
3. Ink jet
Wed Jun 10, 2020, 12:48 PM
Jun 2020

That model is an ink-jet printer. So each of the main colors (and another one for black) have separate containers for liquid ink of that color. If one color isn't printing, then that color cartridge is being blocked. The nozzle is usually built-in to the cartridge, so just replacing the yellow ink cartridge with a new one would be your next step.

dreamland

(980 posts)
4. One head cleaning may not be enough
Wed Jun 10, 2020, 02:34 PM
Jun 2020

My printer required the cleaning several times before the test copy came out right.

lastlib

(24,962 posts)
5. Agreed--multiple head cleanings may be needed.
Wed Jun 10, 2020, 04:19 PM
Jun 2020

especially if it's a machine that doesn't get real heavy usage. Ink tends to "coagulate" (can't think of a more accurate term) and harden in the nozzles over time.
Give a couple more shots at cleaning, and if it doesn't clear up, consider a new printer.

PoindexterOglethorpe

(26,773 posts)
6. I go with the
Wed Jun 10, 2020, 10:55 PM
Jun 2020

printers are cheap, buy a new one solution.

Heck, I've been buying remarkably inexpensive things that print, copy, and scan for a while now. Typically fifty bucks.

Modern technology is astonishing.

bif

(24,142 posts)
7. I've tried a couple of cartridges
Thu Jun 11, 2020, 11:13 AM
Jun 2020

And no luck. I'll try a couple more deep cleanings and then off to Staples. You're right, printers are cheap. And whatever I get will be an improvement on the one I have. Gotta love technology!

bif

(24,142 posts)
8. I ended up buying a new Canon printer at Staples.
Sat Jun 20, 2020, 07:32 AM
Jun 2020

With a couple of discounts, it ended up costing $59! That's as cheap as a couple of ink refills! I'm supposed to get it on Tuesday. I'm sure it'll be as good or better than the one I had.

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