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Grasswire2

(13,729 posts)
Fri Sep 24, 2021, 01:25 PM Sep 2021

So the last time I pulled an SD card out of the slot on my laptop...

...it same out slightly damaged. A little piece of the corner fell off in my hand.

NOW I find that if I insert any other SD card into the drive, the drive is not recognized! Nothing comes up on computer. No usual sound that follows insertion, nothing showing in the FILES.

Ugh. This is a pretty vital function to me, to be able to take a photo in my camera, transfer the SD card to the laptop and use the image.

Any thoughts?

23 replies = new reply since forum marked as read
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So the last time I pulled an SD card out of the slot on my laptop... (Original Post) Grasswire2 Sep 2021 OP
A USB to SD card reader adapter? intrepidity Sep 2021 #1
Gee! I have one. Grasswire2 Sep 2021 #2
Oh, that may require more info intrepidity Sep 2021 #6
Click 'This PC' and look under Devices and Drives Hugh_Lebowski Sep 2021 #8
Small, bright flashlight. Tweezers. Reading glasses Pobeka Sep 2021 #3
Shaking it gently so the piece would fall out is a good start as well Hugh_Lebowski Sep 2021 #7
Had The Card WHITT Sep 2021 #4
That shouldn't happen but if it did worst case close the previous open directory view window Hugh_Lebowski Sep 2021 #5
I Was Trying To Delineate WHITT Sep 2021 #11
An old motto: "when in doubt, blow it out" intrepidity Sep 2021 #9
another bit of information Grasswire2 Sep 2021 #10
Was that your formerly working SD drive? nt intrepidity Sep 2021 #12
evidently nt Grasswire2 Sep 2021 #14
What does right clicking do? nt intrepidity Sep 2021 #15
okay, with the USB adapter I can see the files on an undamaged SD card. Grasswire2 Sep 2021 #13
Don't give up yet, not by a long shot. intrepidity Sep 2021 #16
I'd ask you to post pics of the damaged card, if it wasn't so ironic intrepidity Sep 2021 #17
as I recall (it was a few days ago).. Grasswire2 Sep 2021 #18
that card is not now being recognized in the camera or in the SD slot. Grasswire2 Sep 2021 #19
One thought is whether another adapter might help intrepidity Sep 2021 #20
Is a camera store or computer store able to access a damaged card, I wonder. Grasswire2 Sep 2021 #23
BTW, what kind of card, specifically, is it? intrepidity Sep 2021 #21
SanDisk SDHC 16 gb Grasswire2 Sep 2021 #22

Grasswire2

(13,729 posts)
2. Gee! I have one.
Fri Sep 24, 2021, 01:33 PM
Sep 2021

Just inserted it, but don't see where the images show up in files.

Sorry for being so stupid.

intrepidity

(7,906 posts)
6. Oh, that may require more info
Fri Sep 24, 2021, 01:45 PM
Sep 2021

Like, what platform, specs, etc to troubleshoot why your laptop doesn't recognize the device--if indeed that's what is happening (with the USB adapter, I mean).

Usually, such devices nowadays are simple plug n play: plug the USB device, add the SD card, and a thing should popup on screen informing you that a new thing is available and how to interact with it.

Sorry I don't have more specific advice, but someone else surely will.

 

Hugh_Lebowski

(33,643 posts)
8. Click 'This PC' and look under Devices and Drives
Fri Sep 24, 2021, 01:52 PM
Sep 2021

Perhaps the new usb/sd drive will show up there?

IF that new sd card is brand new/empty/unformatted, you might need to right-click the Start menu, then choose Disk Management, and see if you see the new drive in the list.
As long as there's nothing on it (that you care about), you can then format card by right-clicking the 'disk' in that interface.

Pobeka

(4,999 posts)
3. Small, bright flashlight. Tweezers. Reading glasses
Fri Sep 24, 2021, 01:34 PM
Sep 2021

Maybe you'll get lucky and see the broken piece and be able to extract it.

Tight spaces.

Make sure the laptop is off and unplugged.

 

Hugh_Lebowski

(33,643 posts)
7. Shaking it gently so the piece would fall out is a good start as well
Fri Sep 24, 2021, 01:45 PM
Sep 2021

Do it over a white sheet so you for sure see it if/when it falls out.

Sounds like OP is saying that s/he already has the piece though as it broke off after removal. Guess there might be another one but seems unlikely.

WHITT

(2,868 posts)
4. Had The Card
Fri Sep 24, 2021, 01:34 PM
Sep 2021

you removed been "mounted", and you failed to "unmount" it before removal? That would explain why the laptop is not recognizing other cards, as it's expecting to 'see' the first one.

 

Hugh_Lebowski

(33,643 posts)
5. That shouldn't happen but if it did worst case close the previous open directory view window
Fri Sep 24, 2021, 01:44 PM
Sep 2021

and then re-open it, or hit right-click/refresh (F5)

Unmounting is really to just close any open handles to the drive (a file on that drive open in excel or the like).

WHITT

(2,868 posts)
11. I Was Trying To Delineate
Fri Sep 24, 2021, 02:13 PM
Sep 2021

whether the laptop considered it part of the system storage or just external storage (even though it's not physically external).

intrepidity

(7,906 posts)
9. An old motto: "when in doubt, blow it out"
Fri Sep 24, 2021, 02:06 PM
Sep 2021

That is, with compressed air.

Used to be my go-to first effort for troubleshooting hardware.

Grasswire2

(13,729 posts)
10. another bit of information
Fri Sep 24, 2021, 02:08 PM
Sep 2021

Since this event, when I open FILES, the "e" drive shows up with a question mark. Tiny image of drive with a ? on it, labeled E:/
Clicking on that has no response.

Grasswire2

(13,729 posts)
13. okay, with the USB adapter I can see the files on an undamaged SD card.
Fri Sep 24, 2021, 02:15 PM
Sep 2021

The next question becomes this.

How do I retrieve the files from the damaged SD card?

And I guess I assume now that the SD drive is kaput.

intrepidity

(7,906 posts)
16. Don't give up yet, not by a long shot.
Fri Sep 24, 2021, 02:18 PM
Sep 2021

Of course, you already tried the damaged card in the USB adapter, right? Or maybe not, if you worried it might kill that too...

intrepidity

(7,906 posts)
17. I'd ask you to post pics of the damaged card, if it wasn't so ironic
Fri Sep 24, 2021, 02:20 PM
Sep 2021

Be helpful to see what the damage looks like.

Grasswire2

(13,729 posts)
18. as I recall (it was a few days ago)..
Fri Sep 24, 2021, 03:49 PM
Sep 2021

..several little pieces fell off the upper corner that is not already slanted. Looking at the card from the front, that would be the upper left corner.

Grasswire2

(13,729 posts)
19. that card is not now being recognized in the camera or in the SD slot.
Fri Sep 24, 2021, 03:51 PM
Sep 2021

I'll have to figure out how to save the images that are on that card.

intrepidity

(7,906 posts)
20. One thought is whether another adapter might help
Fri Sep 24, 2021, 03:54 PM
Sep 2021

I'm thinking of those bigger ones that hold the smaller ones, not sure of the naming, but they were popular when microSD cards were introduced.

I mean, for the longer term project of accessing the damaged card contents. Depends how the interfaces interact and whether the damaged part interferes. Worth exploring if you hit a roadblock.

Grasswire2

(13,729 posts)
23. Is a camera store or computer store able to access a damaged card, I wonder.
Fri Sep 24, 2021, 05:06 PM
Sep 2021

Thanks for your hints.

intrepidity

(7,906 posts)
21. BTW, what kind of card, specifically, is it?
Fri Sep 24, 2021, 04:00 PM
Sep 2021

The damage may just be to the plastic case and there's a sensor in the slot that isn't getting contact.

Can you delicately put some tape over the damage to reconstruct this missing piece? If so, first test it in the cheap USB device in case it gets stuck.

Just things I'd be trying.

ETA: unless you mean the damage is where the metal contact strips are?

Grasswire2

(13,729 posts)
22. SanDisk SDHC 16 gb
Fri Sep 24, 2021, 05:04 PM
Sep 2021

The front of the card is broken off at the upper left corner, which means yes -- that location is over the double bar metal contact strips are in the back.

I would post a photo except for DU's inability to do so without first putting it on a host site. Ugh.
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