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Hokie

(4,300 posts)
Mon Nov 29, 2021, 11:04 AM Nov 2021

Does anyone watch Peacock TV on the Samsung app?

I watch Peacock TV using the Samsung app on my 3 year old QLED TV's. Some channels have no sound. It started a couple of weeks ago. One channel in particular with no sound is the one that carries the Dan Patrick Show and Rich Eisen Show. The app works on Firestick and Chrome TV. I have tried a bunch of things like rebooting the TV and reinstalling the app.

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Does anyone watch Peacock TV on the Samsung app? (Original Post) Hokie Nov 2021 OP
No. but I have it on Roku and on my ipad. I've had this happen temporarily (I think on the Roku) hlthe2b Nov 2021 #1
The app is fine on every other platform Hokie Nov 2021 #3
sorry . cant help u. AllaN01Bear Nov 2021 #2
Peacock finally got around to fixing the audio issue Hokie Dec 2021 #4

hlthe2b

(106,571 posts)
1. No. but I have it on Roku and on my ipad. I've had this happen temporarily (I think on the Roku)
Mon Nov 29, 2021, 11:33 AM
Nov 2021

while it was working ok on the iPad. So, it seemed both device and channel-specific. Later on that channel (sorry, can't remember which one) was back to working fine on both.

Hokie

(4,300 posts)
3. The app is fine on every other platform
Mon Nov 29, 2021, 12:39 PM
Nov 2021

iPad, Chrome TV, Fire Stuck, Roku, and on a PC are all OK. The Samsung app is more convenient because it is on the TV home screen. I have been exchanging texts on Facebook Messenger with the Peacock folks. They claim they cannot duplicate the issue. I have two Samsung QLEDs purchased about a month apart and I have the problem on both TV's.

Hokie

(4,300 posts)
4. Peacock finally got around to fixing the audio issue
Fri Dec 10, 2021, 09:30 PM
Dec 2021

Peacock finally fixed the audio issues with the Samsung Peacock TV app this week. After getting no results from contacting Peacock I tried contacting a couple of the shows that were affected. I didn't get a response from them but it got fixed fairly quickly.

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