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I'll be darned, the system worked.
High praise for the Better Business Bureau of Washington and Oregon.
I ordered a product from an Oregon company, it was defective, and the company did not respond to my attempts to discuss the problem
by phone ( they never answered the phone) or 2 emails 2 weeks apart.
The Google showed me that the BB had handled complaints about this company so I filled out a complaint online.
Got a reply within 20 minutes, with a next-step suggestion, they contacted the company and I got a refund coming, and it has not been even 24 hours since I contacted the BB.
Chalk up a victory for the little guy......hooray.
1 replies
= new reply since forum marked as read
= new reply since forum marked as read
