Computer Help and Support

brer cat

(26,812 posts)

16. Thanks.

Thu Jun 23, 2016, 12:52 PM

Jun 2016

That ink is HP61 and this printer requires HP662. When I discovered that getting ink was going to be a problem, I looked for the same model printer by other sellers. I found them (at higher prices) and they use the HP61, but my seller told me it was not compatible with this printer. I am wondering if the printers using HP61 are the ones licensed for US and the HP662 is for Latin America.

If you are interested, I have posted an update of my correspondence with Amazon customer service in a post above.

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Will someone take a minute to chat with me about an HP printer issue, please. [View all] brer cat Jun 2016 OP

you are getting screwed Pharaoh Jun 2016 #1

I do have the box brer cat Jun 2016 #4

I would complain to Amazon, athough I don't know if... TreasonousBastard Jun 2016 #2

These days it's almost cheaper SwankyXomb Jun 2016 #3

It once was, but printer manufacturers noticed and... TreasonousBastard Jun 2016 #6

I am going to give it a shot through Amazon. brer cat Jun 2016 #5

let us know how it went Pharaoh Jun 2016 #7

Will do. brer cat Jun 2016 #8

not to worry Pharaoh Jun 2016 #9

UPDATE brer cat Jun 2016 #14

yes they do a pretty good job Pharaoh Jun 2016 #15

I found these: discntnt_irny_srcsm Jun 2016 #10

Thanks. brer cat Jun 2016 #11

I buy from the HP Store ThingsGottaChange Jun 2016 #12

Go to support and check for updates...... Historic NY Jun 2016 #13

Thanks. brer cat Jun 2016 #16

Grey market? ArtD48 Jun 2016 #17