Computer Help and Support

steve2470

(37,468 posts)

6. missing contacts, I've NEVER had

Fri Mar 16, 2018, 02:36 PM

Mar 2018

If you type in your contacts data correctly, it WILL save it under the name you saved it under. So, that's a malware or corruption issue. Sorry.

With all due respect, I think you have a serious malware issue or, at minimum, a software corruption issue. Gmail is very easy to use both on desktop and on mobile. On your mobile phone, you should have a separate Contacts app with an icon. Use the Contacts app and it ties into Gmail automatically.

Absolute last resort is to reset your phone to the factory defaults. If you do that, you will lose ALL your data. So, it's a last resort.

Windows 10 Mail app wants to access your Gmail ? Again, I've NEVER had that message. That's a malware thing.

At any rate, good luck. Last suggestion: Go here, type in all your problems and you will get help within 24 hours or so.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

9 replies

= new reply since forum marked as read

Highlight:

The old laptop & mail were better. Now problem with Google Mail contacts [View all] UTUSN Mar 2018 OP

Gmail is one of the best emails on the planet Egnever Mar 2018 #1

"one of the best emails on the planet" - I sense we're not going to get far here. UTUSN Mar 2018 #2

If you say so Egnever Mar 2018 #3

If you don't like Gmail, that's cool... steve2470 Mar 2018 #4

I've been living with it for several months and lived with navigating the basics UTUSN Mar 2018 #5

missing contacts, I've NEVER had steve2470 Mar 2018 #6

If you Google "gmail contacts missing" or some such you will see scads of the same question from UTUSN Mar 2018 #7

the problem here is you are failing to describe your problem well so we can try to figure it out Egnever Mar 2018 #9

As he wont talk about what his actual problem is it is hard to help Egnever Mar 2018 #8