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Egnever

(21,506 posts)
9. the problem here is you are failing to describe your problem well so we can try to figure it out
Fri Mar 16, 2018, 06:21 PM
Mar 2018

At this point what i suspect is going on is you are using the windows 10 mail app and are not seeing your contacts.

That is because windows ten has a separate program for contacts called people. You need to connect the people program/app to your google account and your contacts will sync correctly and be available in the mail app as well. It has to be done both in the mail app and the people app.

This is not a gmail issue it is the goofy way microsoft implements its contacts for connecting to other web based services. On a side note your outlook contacts(if you use office) wont sync with the microsoft mail app either which boggles the mind but is how it is.

Gmail provides everything you need to get your contacts from them it is up to the other software providers to take advantage of that or not. Microsoft doesn't want you using google so they don't put a ton of effort into designing their connection to be simple.

If you are struggling with the included win 10 mail app there are other alternatives including just going to gmail.com and logging in.

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