My Insurer is Dysfunctional

[bmichaelh]

I get my health insurance from my employer.

My health insurance provider is dysfunctional.

I just finished my sixth chemotherapy cycle using the R-CHOP protocol.
The insurer refused payment of a $46K drug rituximab as medically unnecessary.

On the other five chemotherapies, they initially refused payment for the same drug for the same reason, as medically unnecessary.
When I provided them documentation proving it was medically necessary, they paid for the drug.

I should not have to go through the process again to provide them documentation which they possess.