U.S. probes outage of CenturyLink 911 emergency call service [View all]
Source: Reuters
U.S. DECEMBER 28, 2018 / 10:54 AM / UPDATED 25 MINUTES AGO
U.S. probes outage of CenturyLink 911 emergency call service
WASHINGTON (Reuters) - The U.S. Federal Communications Commission is investigating a nationwide CenturyLink Inc outage that has affected service on 911 emergency phone calls across the country, agency chairman Ajit Pai said on Friday.
The CenturyLink service outage is ... completely unacceptable, and its breadth and duration are particularly troubling, Pai said in a statement. Ive directed the Public Safety and Homeland Security Bureau to immediately launch an investigation into the cause and impact of this outage.
Early on Friday afternoon, nearly 24 hours after CenturyLink first tweeted about the outage, the company said on Twitter: We are seeing good progress, but our service restoration work is not complete.
CNBC said customers from New York to California reported outages. It said 911 outages were reported in parts of Washington state, Missouri, Idaho and Arizona.
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