Just venting [View all]
My friend had an injury and surgery and is recovering at home. She is unable to drive. Her neighbors have been very helpful. She lives about 100 miles away. I have gone to help her other times, but right now, I have an ailing cat that I can't take with me, or leave alone. I set up a Doordash account last week, so she could order food from places she's used to getting food from. She calls me and I pull up the menu and get what she tells me. I'm keeping track so she can pay me back every month or so.
It is working well, but today, she wanted a particular thing from Panera. The Doordash site for Panera omitted the portion size option for the item, and so I can't order it. I understand what the problem is and that Doordash is going to have to get a tech to fix the omission. She called Doordash, and I used the chat box, no help. I cecked another sandwich and it has the portion option. I tried another Panera near her and the portion size is omitted on that one as well. I'm frustrated because I can't get my friend to understand that until Doordash gets a tech to fix the glitch, she is not going to be able to get the food she wants at this time. I think what is most irritating is that I had a career in computer operations and work at a higher than average level of understanding. She is not interested in learning more than basics, but she acts like I don't know what I'm talking about.
The restaurant has the item in the store. I'm hoping that if she wants it, her neighbor will go get it.
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