Washington utility company sent black woman the n-word as her temporary password

[lapfog_1]

2. if the password was only constructed by letters

the odds are 1 in 11,881,376 that this "random" password was generated.

Not to mention that any such password generating program should, as a matter of course, remove any "dictionary" words plus any offensive words from being randomly selected like "fuckyou21" for example.

They could easily assure this by removing the vowels a,e,i,o,u from the random letter choice. (but not completely).

Last, since this is a customer service thing... there should be a human involved in the final delivery who has the authority to simply request another random password.

But seriously... 1 in 12 million chance AND it was a POC in Washington state???