Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

MerryHolidays

(7,715 posts)

4. Number 1 thing to do: restart your modem/router

Reply to Floyd R. Turbo (Original post)

Wed May 26, 2021, 09:48 AM

May 2021

Check that everything is plugged in securely.

Can you log in to your modem using IP codes? I am assuming your ISP has already checked this if they say nothing is wrong with the modem/router.

What does CenturyLink say if you call them during the downtime? If you can, that's when I would call them: while the problem is occurring.

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

12 replies

= new reply since forum marked as read

Highlight:

Having continuing problems with internet/WiFi shutting down or dropping below 1Mbps. [View all] Floyd R. Turbo May 2021 OP

DSL? northlake9 May 2021 #1

DSL. Suburban. Download. Floyd R. Turbo May 2021 #5

WiFi channel northlake9 May 2021 #9

Thanks! Floyd R. Turbo May 2021 #12

How old is the router Best_man23 May 2021 #2

Several years. Thanks! Floyd R. Turbo May 2021 #6

Someone could be using/stealing your WIFI rickford66 May 2021 #3

I will. Floyd R. Turbo May 2021 #7

Number 1 thing to do: restart your modem/router MerryHolidays May 2021 #4

Done all. Floyd R. Turbo May 2021 #8

Then, it pretty much has to be your router (if that's separate) MerryHolidays May 2021 #10

Thanks! Floyd R. Turbo May 2021 #11