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hedda_foil

(16,612 posts)

4. Try this

Reply to Retrograde (Original post)

Mon Apr 17, 2017, 06:21 PM

Apr 2017

Log out and clear cache on all your devices. Then do a hard reboot on them one at a time, starting with your primary DU reading device. Then log into DU on that device again, followed by each of the others. If that doesn't work, the problem may be on the DU end.

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renewed my star membership, still getting ads [View all] Retrograde Apr 2017 OP

Clear your cache and history on all devices, TexasTowelie Apr 2017 #1

Your star isn't showing here either. CaliforniaPeggy Apr 2017 #2

You should also have a star by you name. Also go to MyAccount, and select the "Start Membership" still_one Apr 2017 #3

Try this hedda_foil Apr 2017 #4

Clearing my history, rebooting haven't helped Retrograde Apr 2017 #5