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Retrograde

(10,884 posts)

5. Clearing my history, rebooting haven't helped

Reply to Retrograde (Original post)

Mon Apr 17, 2017, 09:30 PM

Apr 2017

I have an email receipt from DU that specifically says "star membership" so I'm thinking the problem is on DU's end. Is there a better way of getting in touch with them other that the Ask the Administrators forum?

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renewed my star membership, still getting ads [View all] Retrograde Apr 2017 OP

Clear your cache and history on all devices, TexasTowelie Apr 2017 #1

Your star isn't showing here either. CaliforniaPeggy Apr 2017 #2

You should also have a star by you name. Also go to MyAccount, and select the "Start Membership" still_one Apr 2017 #3

Try this hedda_foil Apr 2017 #4

Clearing my history, rebooting haven't helped Retrograde Apr 2017 #5